UAE Data Protection (PDPL)
Arref complies with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL). Personal data is collected lawfully for explicit service fulfillment purposes. Users have statutory rights to access, export, rectify, and erase their personal information.
Consumer Protection & Fair Pricing
In accordance with UAE Federal Law No. 15 of 2020 on Consumer Protection, all service pricing is transparent, negotiated openly, and confirmed via versioned mutual offers. All prices are explicitly stated in UAE Dirhams (AED) and calculated using exact integer fils minor units.
Platform Marketplace Role
Arref operates as an electronic matchmaking and workflow platform under UAE trade licensing laws. Arref does not directly supply home or vehicle services; all work is carried out by verified independent providers or licensed commercial entities.
Building Entry & NOC Clarification
References to 'NOC' (No Objection Certificate) within the Arref platform strictly signify building or community facility access permission for designated workers assigned to a confirmed booking. An NOC on Arref does not imply government, police, or municipality licensing.
Media & Advertising Guidelines
Commercial brand advertising and influencer agent activities on Arref adhere to UAE Media Council regulations. Advertising partners must furnish valid advertiser permit numbers and maintain appropriate trade licensing.